As businesses strive to stay up to date with the technological advances of the modern world, they search for new ways to engage customers and receive feedback. Amos M. Cohen, a well-known innovator, recently patented a system that might revolutionize customer feedback for businesses.
The patent, US20230237542A1, describes a system and method for a computing device to access a database with information about businesses, customers, and customer feedback. This innovative system enables customers to submit feedback about their experiences with businesses and this feedback is stored in the database and shown in a virtual guestbook.
The virtual guestbook allows customers to rate their experiences with a business, as well as provide an overall rating for that business. This information is then stored in the database and can help potential customers make better decisions about which business to choose. It also allows businesses to monitor customer feedback and make improvements based on that feedback.
The virtual guestbook also provides an opportunity for businesses to engage with customers. Businesses can respond to customer reviews and send out promotional offers or discounts to customers. This increased engagement can help them build a loyal customer base and garner repeat business.
The patent also describes a method for businesses to use the virtual guestbook to market their products. Businesses can use the virtual guestbook to send out promotional offers or discounts to customers and encourage them to spread the word about their business. This type of viral marketing can help businesses reach a wider customer base and increase their customer loyalty.
Although the patent has been filed, there is no guarantee that the system will come to market. Nevertheless, this patent is an example of how innovators are looking for ways to revolutionize customer feedback for businesses. It is an innovative idea that could revolutionize the way businesses interact with customers and use customer feedback to make improvements.
Amos M. Cohen's patent, US20230237542A1, is just one example of how innovators are thinking outside the box to revolutionize customer feedback for businesses. This system has the potential to revolutionize the customer feedback process and could be a major game-changer for businesses. While there is no guarantee that this patent will come to market, it is still an exciting development in the world of customer feedback.