Patent published on July 6, 2023

Indeed's Innovative Method for Efficient Messaging Across Multiple Channels

The internet is constantly evolving, with new messaging channels popping up every day. It can be difficult to keep up with them all and to ensure that you’re always using the right one for the right occasion. Indeed, a tech company, has come up with an innovative way to make this easier. Indeed’s US20230216836A1 patent is a system that can automatically manage the conveyance of messages with users of computing systems. The system receives messages and categorises them, then chooses the best channel and formats the message before sending it to the user. This is a great way of ensuring that messages are sent through the right channels and are delivered in the most effective way possible. The patent explains that with the advent of online communication, many different communication channels have been developed. These include emails, SMS (short message service) based texts, social media-based applications such as WhatsApp and Facebook Messenger, as well as other types of messaging channels. Generally, a user selects a communication channel for sending a message to another user, then composes and sends the message to another user across that channel. However, this system can be inefficient and time consuming—especially when the user needs to send out multiple messages across multiple channels. That’s where Indeed’s patent comes in. It can automatically select the best channel and format the message before sending it out. This ensures that the message is sent through the right channel and is delivered in the most effective way. The patent is also designed to take into account the user's preferences. For example, if the user has indicated that they prefer to receive notifications through SMS, the system will automatically select that channel. This ensures that the user receives the message in the most efficient way possible. Indeed’s patent is also designed to ensure that the messages are formatted correctly for the chosen channel. For example, emails and SMS messages are formatted differently, and the system will automatically adjust the message for the chosen channel. This ensures that the message is displayed correctly and is easy to read. The patent also takes into account the user's security preferences. For example, if the user has indicated that they prefer to receive secure messages, the system will automatically select a secure channel for sending the message. This ensures that the user’s data is protected at all times. Indeed’s patent is an innovative way to ensure that messages are sent through the right channels and are delivered in the most effective way possible. While this patent is a great step forward in the world of messaging, it is important to note that there is no guarantee that this patent will ever come to the market. It is possible that the patent may never come to fruition, but it is certainly an exciting development in the world of messaging.

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