Patent published on March 7, 2024

New Patent Allows Messaging Platform to Send Messages Across Multiple Channels Efficiently

New Patent Enables Efficient Messaging Across Multiple Channels

US20240080284A1

In today's fast-paced digital world, effective communication is vital for individuals and businesses alike. However, a significant challenge arises when attempting to transmit the same message across various platforms efficiently. The owners and operators of messaging infrastructure systems have long encountered obstacles in efficiently sending the same message content across multiple different channels without excessive resource consumption.

To address this issue, a recently published patent by MessageBird Bidco, titled "Programmatic Omnichannel Orchestration in Large-Scale Messaging Systems," introduces a revolutionary solution. This patent offers a computer program designed to streamline the transmission of messages using multiple platforms, such as email, SMS, and WhatsApp, enabling a more seamless and efficient messaging experience.

The core problem being tackled by this patent is the inefficiency that arises when enterprises need to prepare and transmit the same message content using various messaging platforms. Previously, individualized attention was often required, resulting in decreased message throughput and increased resource consumption in terms of memory and CPU cycles. Additionally, there was a lack of convenient and simple means for enterprises and non-technical personnel to define how to prepare and transmit the same or similar message content across multiple messaging channels.

The patent's innovative solution revolutionizes the messaging landscape by enabling enterprises and individuals to prepare and send digital messages across multiple platforms more efficiently. With this patent, the process becomes automated and eliminates the need for repetitive interactions with different platforms. By utilizing a flexible flow definition process, the system's message application processor integrates with a diverse range of messaging channels, including SMS and WhatsApp, without requiring any changes to the application server or hosted applications.

The advantages of this technology are manifold. Firstly, users can seamlessly switch between channels such as SMS or WhatsApp and observe changes in application behavior through state injection in the messaging flow. This flexibility allows for a more customizable and personalized messaging experience. Moreover, by streamlining the transmission process, the patent significantly improves overall message throughput, saves computing resources, and increases efficiency.

In a world where this problem is effectively solved by this patent, people's messaging experiences will become more seamless and user-friendly. For instance, an individual can send the same message to multiple recipients through various channels with just a few clicks, eliminating the need for repetitive actions. Similarly, businesses will benefit from being able to reach their target audience more effectively, as the patent allows them to tailor their messaging strategies across multiple platforms.

Imagine a scenario where a company can effortlessly send timely promotions to their customers via SMS, WhatsApp, or email with a single message preparation process. This patent empowers businesses to adapt their messaging strategies to the preferences of their customers, resulting in improved communication and increased customer engagement.

It is important to note that this patent is published and does not guarantee its immediate appearance in the market. While it presents an exciting technological advancement, its implementation remains speculative. Nonetheless, this innovation holds immense potential to transform how we communicate and is a milestone in addressing the challenges of messaging across multiple channels efficiently.

In conclusion, the recent patent by MessageBird Bidco introduces a groundbreaking solution to the long-standing challenge of efficient messaging across multiple channels. By automating the process and enabling users to send messages seamlessly through various platforms, this technology has the potential to revolutionize the way we communicate in both personal and professional spheres.

P.S. Please note that this article discusses a patent and does not guarantee its availability in the market.

Explore more